Al's Gym are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
PO Box 38
Phone: 01209 610187
Email: sales [at] alsgym [dot] co [dot] uk
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment.
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping charges will be added at the checkout once you have selected your shipping zone.
If you are in the UK shipping is FREE!
European Shipping is £3.50
International Shipping is £10.00
We don't charge for handling.
We deliver your order right away. We will normally send your order to you on the day you ordered if placed before 4pm (UK time) . Orders are sent using the UK's Royal Mail Signed For service, and is guranteed to arrive within three business days within the UK (although most items arrive sooner).
International orders are generally received in 1 to 2 weeks.
Please note that all items are dispatched via recorded delivery & require a signature upon receipt.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices include 17.5% VAT.
This go's to the Tax Man's fat wallet and there is nothing we can do about it.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction.
If you have any problems with any of our products, please contact us as soon as possible & we will do our best to remedy the situation as soon as possible.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01209 610187 (International +44 01209 610187) or fax us on or write to us at PO Box 38 Camborne Cornwall TR14 8YE United Kingdom
Al's Gym do not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.