Terms & Conditions

Terms & Conditions

Al's Gym are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Al's Gym
7 Centenary Street
TR14 8HW
United Kingdom
Phone: 01209 610187
Email: sales [at] alsgym [dot] co [dot] uk

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.
We are responsible for the website transaction. Credit card details are entered on a secure page and transferred using SSL.
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping charges will be added at the checkout once you have selected your shipping zone.
If you are in the UK shipping is FREE!
European Shipping is £5.00
International Shipping is £10.00
We don't charge for handling.

Delivery Schedule
We deliver your order right away. We will normally send your order to you on the day you ordered if placed before 4pm (UK time) . Orders are sent using the UK's Royal Mail Signed For service, and is guranteed to arrive within three business days within the UK (although most items arrive sooner).
International orders are generally received in 1 to 2 weeks.
Please note that all items are dispatched via recorded delivery & require a signature upon receipt.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

We guarantee your satisfaction.
If you have any problems with any of our products, please contact us as soon as possible & we will do our best to remedy the situation as soon as possible.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01209 610187 (International +44 01209 610187) or fax us on or write to us.

Privacy Policy
Al's Gym do not disclose buyers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to Tools | Internet Options | Privacy and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy Where we have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to us. We will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract. Please note that Quality Control in Thailand and other Countries we import from is not the same as the UK. Whilst we sell only the best quality products, designs may vary in consistancy (i.e. colour etc) and the pictured designs are to be used as a guide only. With regard to Sauna Suits which are guaranteed for 28 days (correct usage only), we will not replace a Sauna Suit which has damaged by means other than normal wear & tear such as fingers pushed through the vinyl etc. You must return the goods to us by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to us and the risk of damage to the goods in transit. If the goods are damaged in transit we reserve the right to refuse a refund and it will be your responsibility to seek compensation from the carrier. Once we has received the returned goods and satisfied itself that you have complied with the above, we will send you confirmation by e-mail that the return of the goods has been accepted by us and will immediately make a refund of the contract price to your debit or credit card used to purchase the goods.

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Al's Gym Muay Thai Store © 2019